State of Last Mile Service & Delivery
86% of consumers order products online and of those, almost all of them are raising their delivery expectations. We partnered with Harris Interactive to bring you the State of Last Mile Service and Delivery Report.
We surveyed over 1000 users to bring you the hard and fast facts behind:
- Customer priorities for online shopping
- Customer expectations for delivered goods
- How customers want to be communicated with
- The 3 things that matter most to service customers